Felix came upon my accident on 12/26 (which was my fault) and was so kind! I am still blown away by his generosity and kindness. He of course was professional and really stepped in when things were getting unnecessarily hot between the other driver and his (awful) tow truck driver (metro). I'm so appreciate of his cool head and honest desire to help. Thank you FELIX! I hope I never need a tow again but if I do, I'm calling Dale Old and asking for you.